You Experience Poor Audio Quality in Your Headset My Cisco Headset 730 Shows Up Twice in My Bluetooth Device ListConnect Bluetooth headphones to Mac with menu bar shortcut In the menu bar at the very top of your Mac screen, click the Bluetooth icon and select the headphones you want to pair from the drop. Or simply connect the USB the cable and charge while using the headset. Get up to 12 hours of talk time on a single charge. Wireless Bluetooth technology 1.5 gives you up to 30 meters / 100 feet of hands-free connectivity to PC, smartphone and tablet. I Can't Connect a New Device to the HeadsetGet the freedom to leave your desk while on a call.Find Your Serial Number in the Cisco Headsets App Check Your Headset Firmware on Cisco Jabber Check Your Headset Firmware on On-Premises Phones Check Your Headset Firmware in the Cisco Headsets App Upgrade Your Cisco Headset 730 Firmware The Cisco Headsets App Doesn't Work on My Mobile Device See Download and Set Up the Cisco Headsets App.Erase all Bluetooth connections and reconnect your headset. See Adjust Your Headset Volume.Download Cisco Headsets to your mobile device and run the available software updates. See Turn Your Headset On and Off.Disconnect other active Bluetooth devices.Increase the volume on your headset or call device. See Headset Power.Make sure your headset is powered on. Submit Logs Through the Cisco Headsets AppTry these solutions first if you experience problems with your Cisco Headset 730.Make sure your headset is fully charged. Find Your Headset Serial Number in Cisco Jabber
Microsoft Link Bluetooth Headsets Drivers On YourHands-free is intended for voice calls. A Stereo Bluetooth connection features richer sound and works best for music and video playback. Make sure you select the Bluetooth profile that best suits your needs. If you're still unable to resolve your issue, contact Cisco support.My Bluetooth Device Can't Find the HeadsetTry these steps if your headset doesn't connect with your Bluetooth device:Delete the headset from the list of Bluetooth devices and pair the headset again.Make sure that your headset is within 3 feet (1 meter) of your intended device.Clear all paired devices from the headset and start the pairing process over.Make sure the Bluetooth drivers on your Windows or Mac device are up to date.Turn Your Headset On and Off Delete Paired Devices I Can't Connect a New Device to the HeadsetTry these steps if your headset can't connect to your intended call device:Disconnect other paired Bluetooth devices from your headset.Reboot the Bluetooth device you want to pair with your headset.Clear all paired devices from the headset.Make sure your headset is within 3 feet (1 meter) of your intended device.Turn Your Headset On and Off Manage Your Bluetooth Connections in the Cisco Headsets App Delete Paired Devices My Cisco Headset 730 Shows Up Twice in My Bluetooth Device ListYour Cisco Headset 730 shows up in Bluetooth® device lists as Cisco HS 730, followed by the last three digits of your headset serial number.After your headset pairs to a Windows 10 device, you will have the option to select between a Stereo and Hands-free (HFP) Bluetooth connection. See Connect Your Headset to a Bluetooth® Device.Move your headset closer to your desired call device and away from any potential sources of radio interference or obstructions.Make sure that the Bluetooth drivers on your Windows or Mac device are up to date.If the above steps don't resolve your issue, see the list of troubleshooting scenarios below to identify symptoms and solutionsTo common issues. Richard nj malayalam serial actorThe incorrect Bluetooth entry usually appears next to this icon. Your headset may not properly pair to the Cisco Headsets mobile app if you select the otherCisco Headset 730 entry. Pair with the Cisco Headset 730 that displays Audio underneath your headset name. For more information, refer to the app store on your mobile device.Uninstall Cisco Headsets on your mobile device, then reinstall the app.With the app open and searching for your headset, slide the Bluetooth/Power switch up and let go.Try these steps if you have problems with Google Assistant through your Cisco Headset 730:Try to directly activate Google Assistant on your mobile device.Make sure that the voice assistant feature is enabled though the Cisco Headsets app.Connect your mobile device to a Wi-Fi or cellular data network.Make sure that you are in a country where Google Assistant is available.Make sure you have the most recent version of the Google Assistant app.Make sure your mobile device is compatible with Google Assistant.Enable Your Voice Assistant in the Cisco Headsets App Siri Doesn't RespondTry these steps if you can't activate Siri through your Cisco Headset 730:Try to access Siri directly on your mobile device. The LED on the front of theStand shows solid white when the headset is properly seated.Charge Your Cisco Headset 730 with the USB-C Cable Check Your Remaining Cisco Headset 730 Battery Life I Can't Get the USB Adapter to Pair to My Cisco Headset 730Try these steps if you can't get your headset to connect to the USB Adapter.Disconnect and reconnect the adapter from your call device.Put the USB Adapter into pairing mode and reconnect to your headset.The Cisco Headsets App Doesn't Work on My Mobile DeviceTry these steps if you have problems with the Cisco Headsets app on your mobile device:Make sure that your mobile device is compatible with the Cisco Headsets app and meets the minimum system requirements. The Power LED beneath the Power/Bluetooth switch lights up when the headset charges.Make sure that both ends of the USB cable are secure.If the headset has been exposed to extreme high or low temperatures, let the headset return to room temperature before youTry a different USB-A wall charger or AC power source.If you are using the Cisco Headset 730 Charging Stand, make sure the headset is properly seated. If you wear your headset backwards, the microphones won't work properly.Disconnect other Bluetooth devices from your headset.Try to make a call on a different device.Connect to your device with the USB-C or 3.5 mm cable.Manage Your Bluetooth Connections in the Cisco Headsets App Use the USB-C Cable Use the 3.5 mm Audio Cable My Headset Doesn't ChargeTry these steps if your headset doesn't charge:Make sure the USB-C cable is connected to the USB-C port on your headset.
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